Terms and Conditions:

Inspector Empire Builders E-Commerce Store Terms and Conditions
Last Updated: 6/20/2024

Welcome to the Inspector Empire Builders (IEB) E-commerce Store. By accessing or using our online store, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms
By using our e-commerce store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with these terms, please do not use our store.

2. Eligibility
Our e-commerce store is intended for use by individuals who are members of Inspector Empire Builders. By placing an order, you confirm that you meet the eligibility criteria.

3. Account Responsibility
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please ensure that your account information is accurate and up to date.

4. Product Availability and Descriptions
We strive to provide accurate descriptions and images of the products available in our store. However, we do not warrant that the product descriptions, images, or other content are accurate, complete, reliable, current, or error-free. Product availability is subject to change without notice.

5. Pricing and Payments
Pricing: All prices are listed in US currency and are subject to change without notice. Prices do not include applicable taxes or shipping and handling charges, which will be added to your total at checkout.
Payments: We accept various payment methods, including credit cards and PayPal. By providing payment information, you represent and warrant that you are authorized to use the payment method.

6. Gift Codes
Redemption: Gift codes can be redeemed for products on our e-commerce store. Enter the code at checkout to apply the discount.
Expiration: Gift codes may have expiration dates, which will be indicated at the time of issuance. Expired gift codes will not be honored.
Non-transferability: Gift codes are non-transferable and cannot be exchanged for cash.

 7. Shipping Policy
Shipping Rates: Shipping costs are calculated based on the destination and weight of the order. The total shipping cost will be displayed at checkout.
Delivery Timeframes: You can expect your items to arrive 7-10 business days after the order has been placed. Please note that these are estimates and actual delivery times may vary.
International Shipping: We offer international shipping to selected countries. Additional fees and restrictions may apply.

8. Return and Refund Policy
Eligibility: Items may be returned or exchanged within 30 days of purchase if they are unused and in their original packaging. Certain items, such as personalized or clearance items, are non-returnable.
Process: To initiate a return or exchange, please contact our customer support team for instructions. Return shipping costs for exchanges are covered by IEB.
Damaged Items: IEB will cover and replace any damaged items.
Refunds: Refunds will be processed within 14 days of receiving the returned item. Refunds will only be issued for the price of the item, not the original shipping costs.
Order Cancellation: You can only cancel the order if it hasn’t been shipped. Please contact customer support immediately if you need to cancel an order.

9.Privacy Policy
Your use of our e-commerce store is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

10. Intellectual Property
All content on our e-commerce store, including images, text, logos, and trademarks, is the property of Inspector Empire Builders and is protected by applicable intellectual property laws. You may not use any content from our store without our prior written consent.

11. Limitation of Liability
We strive to ensure that our e-commerce store operates smoothly and error-free. However, we do not guarantee that the store will be uninterrupted or free from errors. To the fullest extent permitted by law, Inspector Empire Builders disclaims all warranties, express or implied, and will not be liable for any damages arising from the use of our store.

12. Customer Support
If you have any questions or need assistance, please contact our customer support team at support@iebcoaching.com or 281-947-2197. Our support hours are 9 - 4 pm CST.

13. Compliance with Laws
You agree to comply with all applicable laws and regulations regarding your use of our e-commerce store and your purchase of products.

14. Miscellaneous
Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
Entire Agreement: These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Inspector Empire Builders regarding your use of our e-commerce store.

By using our e-commerce store, you agree to these Terms and Conditions. We reserve the right to modify these terms at any time. Please review them regularly for updates.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Inspector Empire Builders  
PO Box 1483 Friendswood, TX 77549
support@iebcoaching.com
281-947-2197

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